Choosing between roofing contractors for your next roof replacement or repair may be the determining factor which can lead to disappointment and unsatisfactory results. Choosing the right roofing contractor guarantees a well constructed, leak-free flat roof that will serve you well for years to come. After asking these 10 questions, you should have a better idea why choosing Roof Maintenance.ca is the right choice for your commercial industrial flat roofing project.
1. What warranties do we offer?
Flat roofing contractors should offer two kinds of warranties: a manufacturer’s warranty and a labour warranty. A manufacturer’s warranty is the guarantee that the maker of the roofing materials offers the customer. It states what the replacement requirements are when the roofing materials are inadequate or defective and how long the roofing materials are typically good for. Our labour warranty is what us as your flat roofing contractor offer our client s on all new work performed and completed. It promises that all our work will be done according to code and to the highest professional standards and remain leak-free for the next 7-10 years. We back our work and honour our warranties fully. If you have any questions about our warranties, they can easily be answered by contacting us.
2. Can you take before and after photos to show me the trouble spots on the roof?
Most of the time, it isn’t safe for a building owner to simply jump on the roof and inspect it. Rely on experienced professional to visually inspect your flat roof. Pictures of all troubled areas are taken and included in your written estimate.
3. Ask our previous clients.
When researching roofing contractors, you should ask for references of similar work performed within the past 12 months, of whom you may contact and see the work completed. What you’re looking for is an expectation of what it could be like if you hire us as your flat roofing contractor. Were we easy to get along with? Did we clean up the job site at the end of every day? Were all the past customer’s questions and concerns dealt with?
4. Ask detailed questions about your roofing system.
We are here to educate our clients and help them make an informed decision. If you’re in the market for a torch-on roof, ask us what kind of material the membrane is made from. You can also ask about the flashing we might use, or the kind of qualities the material will offer. The more knowledgeable you are about the flat roof you need, the better prepared you are to judge the answers you will get.
5. Do we offer a regular maintenance program?
After spending all that money on a flat new roof, the last thing that you want to think about is when it will need maintenance. But think of your question this way: you’re asking the roofing contractor if they are planning on being around in a couple of years, 5 years, 10 years or longer. Regular roof maintenance extends the life and value of your investment, and it is smart to get your roof checked out every now and then. All work completed by our flat roof technicians is guaranteed and regular check-ups are included in our commercial industrial “Preventative Maintenance+” plans as our way of standing behind our work – 100%. We look forward to securing long-term relationships with our clientele based off the principles of satisfaction, service and quality workmanship.
6. Are they knowledgeable,experienced and certified roofers?
We have been in the residential and commercial roofing industry for over 15 years and have experienced all types of roofing problems. We have worked with all types of roofing applications. This includes all types of membrane roofing, hot and cold applied BUR roofing systems, standing seam metal roofing, shingles, slate and tile roofing, waterproofing and damp roofing systems. In 2009 we were working around the clock assisting the victims of the Vaughan and Woodbridge tornadoes. All our technicians are trained and certified to complete your roofing project.
7. Does you roofing contractor have proper liability insurance?
Liability insurance covers the homeowner/business owner from any potential legal issues that arise from accidents, damage or other unforeseen problems that arise during the roofing job. You may ask to see a copy of our liability insurance and also call the insurance company to see if it is up to date.
8. What is the roofing company’s safety policy?
Safety is our number one priority. Every job-site is evaluated and a safety plan is devised if anything should happen. All Roof Maintnance technicians hold Fall Safe Protection training.
9. Do we use superior quality roofing products?
As in all aspects of construction, there are better quality and lesser quality products available for your flat roof. If you don’t know much about the roofing trade, it can be hard to know if the materials we are using are being installed according to product specifications, and if they are top quality roofing products. One option is educating yourself on the roofing products by checking out the manufacturer’s websites or going to suppliers. Ask us why we use the products we do, and how we install them.
10. Can we assess whether you need a roof replacement, recovery or repair?
You may think that you need a new roof but it might be the case that all you need is a patch. Roof Maintenance.ca is the first roofing company in the Greater Toronto Area to use thermal imaging technology to provide infrared roof scans which spot subsurface moisture on your flat roof. This allows us to accurately and efficiently detect problem areas of the flat roof and locate the source of a leak. No more guessing where the problematic areas are.